#Hp Wireless Mouse Dongle Bluetooth Icon On

If the battery is fully depleted, the battery-status light will not turn on. Check if the battery status light is flashing amber, indicating that the battery power is low. Turn the mouse and keyboard off, and then turn on again.

Hp Wireless Mouse Dongle Bluetooth Icon On

If the mouse and keyboard uses a rechargeable battery, ensure that the battery is fully charged. Insert the USB dongle into another USB port on your computer.Unable to pair the mouse and keyboard to the computer using Bluetooth.The Bluetooth icon on the computer does not light up when connecting the mouse to the computer. Using the port replicators, USB hubs, and so on.

For more information, see the documentation that came with your computer. Ensure that the mouse and keyboard are set to Bluetooth Low Energy (BLE) mode in your computer. Check if the operating system is Windows 10, Windows 8, Chrome, Android. If the battery is fully depleted, the battery-status light will not turn on. Check if the battery-status light is flashing amber, indicating that the battery power is low.

If the battery is exhausted, replace it with a new one. If the battery is fully depleted, the battery-status light will not turn on.Unable to pair the mouse and keyboard with the computer.Wireless pairing error message is received while pairing the mouse and keyboard with the computer. Check if the battery-status light is flashing amber ten times, indicating that the battery power is low. Turn the mouse off, and then turn it on. For more information, see the documentation that came with your computer.No response when the left or right mouse button is pressed. Low Energy (BLE) mode in your computer.

Ensure that the USB dongle is connected directly to your computer. If the battery is fully depleted, the battery-status light will not turn on.Previously paired mouse no longer works on the computer. Check if the battery-status light is flashing amber ten times, indicating that the battery power is low.